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Broadway & COVID-19 Updates

Face masks will remain optional for audience members attending Broadway shows until further notice, according to The Broadway League. Consistent with New York City and State recommendations, audience members are strongly encouraged to wear masks in theatres.

The announcement does not affect non-Broadway theatres, leaving Off-Broadway companies and other theatres to set their own policies. Theatregoers should consult the official show website or point of purchase for up-to-date information about COVID protocols for the show (or shows) they will be attending.

Many theatres may no longer require that audience members provide proof of vaccination. Please consult the show website or point of purchase for information about proof of vaccination requirements for your show.

For A Strange Loop, Ain't No Mo', Almost Famous, Chicago, Cost of Living, The Collaboration, Good Night Oscar, Kimberly Akimbo, KPOP, Leopoldstadt, Ohio State Murders, The Piano Lesson, The Phantom of the Opera, Some Like It Hot, Take Me Out, Topdog/Underdog, and Walking With Ghosts, please visit The Shubert Organization for more information.

For The Book of Mormon, Funny Girl, Hadestown, and Moulin Rouge! The Musical, please visit Jujamcyn Theatres for more information.

For Beetlejuice, A Christmas Carol, Hamilton, The Lion King, MJ The Musical, Six, Sweeney Todd, and Wicked please visit Broadway Direct for more information.

For Aladdin, please visit Disney on Broadway for more information.

For Harry Potter and the Cursed Child please visit The Lyric Theatre for more information.

For Death of a Salesman, please visit The Hudson Theatre for more information.

For The Kite Runner and Between Riverside and Crazy, please visit Second Stage for more information.

For Little Shop of Horrors, please visit The Westside Theatre for more information.

If vaccinations are required at your theater, this means:

Under the Broadway League's policy, guests age 5 and older will need to be vaccinated with an FDA or WHO authorized vaccine. Guests age 18 and over must present a government-issued photo ID such as a driver’s license or passport. Guests 12-17 may use a government-issued ID or school ID - no photo required. Guests ages 5 – 11 may enter the theatre only when accompanied by an adult who complies with the theatre’s vaccination entry requirements.

For international guests TWO doses of any “mix and match” combination of an FDA or WHO approved COVID-19 vaccine are acceptable.

Guests under 5, when accompanied by a fully vaccinated adult may enter the theatre with ONE of the following:
A negative COVID-19 PCR test performed by a medical provider within 72 hours of the performance start time. The test results must clearly show the date and time of the test; OR
A negative COVID-19 rapid antigen test taken within 6 hours of the performance start time. The test results must clearly show the date and time of the test.

For more information regarding safety and safety protocols, please consult your show’s official website or the website of the theatre you are planning to visit. You may also click here for more details about the Broadway League policies.

Many shows and theaters have relaxed their policies on refunds and exchanges so you may buy with confidence. For specific information, please contact your point of purchase.

The Metropolitan Opera has announced changes to their ongoing health and safety policy ahead of the 2022/2023 season. Proof of vaccination will no longer be required to enter the opera house, but all patrons will be required to wear a properly fitting mask when not actively eating or drinking.

See full details here.

For any further questions, you may contact our Customer Service Center at 1-866-313-9635 on Monday - Friday from 11AM - 3PM ET, or e-mail us anytime.